Our quality approach is derived from the values and principles and the strategic success factors and applies to all Hirschmann Automotive Group locations.
We want satisfied customers. This can be achieved with products which meet the expectations of our customers.
Zero error philosophy
We abide by the zero error philosophy and achieve this by means of error prevention and risk minimization, as well as through continuous and targeted improvement programs.
We set store by secure processes and work on a preventative basis with the emphasis on error prevention rather than error fixing. We achieve our objectives through consistent process orientation, measurement and evaluation.
Objectives and figures
We are committed to goal-oriented management and achieve this through clear and measurable corporate goals. Every single one of our employees makes a personal contribution in achieving these objectives.
Our benchmark for quality is designed to meet the expectations and requirements of our stakeholders. Legal and official requirements are consistently observed. All our decisions and actions are based on fulfilling customer-specific requirements with secure processes.
Our employees are aware of their commitment to quality and orient their thinking and actions accordingly.